Review Vacancy
TitleMedicaid Eligibility Examiner 3 - 79539
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $66212 to $84286 Annually
Appointment Type Contingent Permanent
Street Address Office of Health Insurance Program/Division of Eligibility and Marketplace Integration/ Bureau of Consumer Assistance and Training
99 Washington Avenue, One Commerce Plaza
Duties Description As part of the Bureau of Consumer Assistance and Training within the Division of Eligibility and Marketplace Integration, the MEE 3 incumbents will perform a variety of functions related to oversight of the NY State of Health’s Assistor Programs. Staff in the group provide oversight and technical assistance to more than 300 agencies with approximately 6,000 application assistors (Health Plan Facilitated Enrollers, Certified Application Counselors, and Navigators) who provide application assistance to individuals and families applying for health insurance coverage through NY State of Health. This includes providing initial training and recertification for application assistors and oversight of a contract with an organization who provides training to local Departments of Social Services.
The incumbent will assist in monitoring the assistor account creation, certification and decertification processes; reviewing assistor activity for compliance with state and federal regulations; providing technical assistance regarding the application process; researching and resolving eligibility and enrollment issues and consumer complaints raised by assistor agencies; assisting in the development and updates of program policies and procedures to maintain compliance in the delivery of services; reviewing submission of deliverables by agencies, monitoring and processing inquiries in shared mailboxes; creating templates and trackers; drafting work instructions for staff; and analyzing and distributing reports and other communications to assistor agencies.
Incumbents should have experience using Microsoft Excel, Access, PowerPoint and Word.
Minimum Qualifications Current New York State Department of Health employee with permanent or contingent-permanent status as a Medicaid Eligibility Examiner 3, Grade 17.
Preferred Qualifications: Preferred candidates will have professional experience in public health insurance programs, including New York’s Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans. Preferred candidates will also have excellent verbal and written communication skills; strong analytical skills and attention to detail; strong organizational skills; proficiency in Microsoft Office (Word, Excel, and Access); the ability to work well independently and as part of a team, and to manage multiple priorities in order to meet deadlines; and experience using electronic data systems.
Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.
The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.
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Name Human Resources Management Group, EW/MEE3/79539
Email Address resume@health.ny.gov
Address
Street Corning Tower, Empire State Plaza, Room 2217
Empire State Plaza
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EW/MEE3/79539 included in the subject line or by mail to Human Resources Management Group, EW/MEE3/79539, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.