NY HELPNo

AgencyHealth, Department of

TitleManager Information Technology Services 1 - 77452

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Office of Health Insurance Programs/Chief Technology Office/Bureau of Cloud Enterprise Modernization

11 Corporate Woods Blvd.

City Albany

StateNY

Zip Code12211

Duties Description The Manager Information Technology Specialist 1 will work for the Office of Health Insurance Programs for the Division of Chief Technology Office within the Bureau of Cloud Enterprise Modernization. The incumbent will lead development, configuration, and customization of the enterprise Salesforce platform and supporting tools to support multiple OHIP program areas; Collaborate directly with Salesforce representatives on Public Sector Solutions capabilities, implementation strategies, and technical support; Direct application development activities including systems analysis, design, implementation, and quality assurance; Develop and maintain detailed technical plans for Salesforce platform development initiatives; Establish and enforce development standards, coding practices, and governance policies for platform utilization; Leverage Salesforce Public Sector Solutions features and functionality to meet government and Medicaid-specific requirements; Provide oversight and direction to vendor contractors performing Salesforce development and configuration activities; Monitor vendor compliance with contracts for services and resolve technical issues; Ensure compliance with organizational policies, security standards, data governance, and Salesforce best practices; Coordinate with program managers and technical teams to align platform capabilities with business requirements and enterprise standards; Monitor platform performance, security, and optimization initiatives; Supervise and mentor internal technical staff engaged in Salesforce development and administration activities; Oversee and develop comprehensive training plans for technical staff on Salesforce development standards and best practices; Perform the full range of supervisory duties.

Minimum Qualifications Current Department of Health employee with permanent or contingent-permanent status as a Manager Information Technology Services 1, G-27 OR NYS employee with one year of permanent or contingent-permanent service in a title at or above a grade 25 and eligible for transfer under Section 52.6 of the Civil Service Law.

Preferred Qualifications: Experience leading enterprise-scale Salesforce platform development initiatives; experience directing application development activities including systems analysis, design, implementation, and quality assurance; experience with Salesforce Public Sector Solutions; experience managing and mentoring technical staff in a development environment; experience developing comprehensive training plans for technical staff; experience providing oversight to vendor contractors and monitoring contract compliance; experience establishing development standards, governance policies, and security controls; experience with IT procurement and license management; Salesforce Platform Developer II, System Architect, Application Architect, or Administrator certifications preferred.

Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, EM/77452/MITS1

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EM/77452/MITS1 included in the subject line or by mail to Human Resources Management Group, EM/77452/MITS1, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.