NY HELPNo

AgencyTaxation & Finance, State

TitleTaxpayer Services Administrator 2

Occupational CategoryAdministrative or General Management

Salary Grade31

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $131256 to $159784 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address WA Harriman Campus Bldg. 8

City Albany

StateNY

Zip Code12227

Duties Description •Provide day-to-day direction and leadership over multiple teams working on high-priority Department projects for the Systems Innovation Division.

•Develop plans and processes for requirement analysis, system documentation, testing strategies and training planning.

•Report regularly on project statuses to executive management.

•Escalate high level issues to executive management accurately and timely while offering effective solutions and/or alternatives.

•Analyze complex situations and present appropriate logical solutions.

•Ensure high level projects are adhering to scope and schedule.

•Evaluate design solutions against business goals and objectives.

•Communicate effectively, both verbally and in writing.

Minimum Qualifications This position may be filled pending DOB approval and is subject to DOB guidelines for processing personnel transactions. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.

Competitive Minimum Qualifications:
Eligible for transfer under Section 52.6 of the Civil Service Law or reachable on the appropriate eligible list for the specified location.


Note: Telecommuting may be allowed after 6 months. This position is in Albany, NY.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.


Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department’s policy and subject to management approval.

Some positions may require additional credentials or a background check to verify your identity.

Name Tax.sm.RecruitmentTeam2

Telephone

Fax

Email Address tax.sm.RecruitmentTeam2@tax.ny.gov

Address

Street W. A. Harriman State Office Campus Building 9, Room 256

City Albany

State NY

Zip Code 12227

Notes on ApplyingIf you wish to be considered for this position, please email a copy of your resume to tax.sm.RecruitmentTeam2@tax.ny.gov noting SID and the Vacancy ID in the subject line.