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Review Vacancy

Date Posted 02/18/26

Applications Due02/28/26

Vacancy ID209787

NY HELPNo

AgencyInformation Technology Services, Office of

TitleIES Correspondence Manager (Project Assistant) ref# 10953

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 40 North Pearl Street

May be filled in NYC or Albany

City Albany

StateNY

Zip Code12207

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of a Correspondence Lead, The Correspondence Manager will be assigned to the Integrated Eligibility System (IES) within the Office of Information Technology Services (ITS) and will be responsible for application development and delivery for various products or shared services, such as Correspondence. The incumbent will manage the strategy, direction, and execution of all phases of the Software Development Life Cycle overseeing product development, unit testing, application integration, and integration testing and other support as needed and will combine strong coding skills with the ability to guide and support junior developers. This position will work with the Developers, App Leads, DevOps, and Architects, and other teams or staff across ITS, and will participate in performance testing, designs, industry standards, state standards, federal standards and ensure that the IES applications are integrated efficiently with state and local systems.
Duties Include, but are not limited to, the following:
• Manage and participate in the execution of products under development ensuring they align with IES strategy and ensuring execution of critical milestones.
• Manage product development taking a hands-on approach and an active role in all stages of the application development life cycle including cloud hosted architecture.
• Liaise with project managers, technical architects, system admins, release managers, and vendors for application requirements validation, development, testing, release, and deployment.
• Plan, prioritize, and execute activities related to resolving defects or technical issues.
• Manage and execute quality assurance process around code development that includes code reviews, unit testing, and adherence to approved design & standards.
• Identify and escalate technical risks and issues appropriately.
• Perform a full range of supervisory duties.

Minimum Qualifications Six (6) years of experience years in application development using C# and .NET , frameworks & technologies, including one (1) year supervisory experience.

The following degrees may substitute for the general experience as indicated:
• Associate’s degree and five years of experience
• Associate’s degree including 15 semester credit hours in computer science and four years of experience
• Bachelor’s degree and four years of experience
• Bachelor’s degree including 15 semester credit hours in computer science and three years of experience
• Master’s degree in computer science or related field substitutes for an additional year of experience
• Doctorate in computer science or related field substitutes for an additional 2 years of experience

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

This position can be filled in Albany or NYC.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Human.Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza, Swan Street Building, Core 4

PO Box 2062

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please send a cover letter and resume indicating that you are applying for IES Correspondence Manager (Project Assistant) Ref# 10953 and include the Vacancy ID in the subject line. In your cover letter, please clearly indicate how you meet the minimum qualifications as stated above, and describe relevant experience for this position.

Fingerprinting will/may be required as part of a background check.

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