NY HELPYes

AgencyMental Health, Office of

TitleBusiness Systems Analyst 2, Central Office;

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 30%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address NYS Office of Mental Health

75 New Scotland Avenue

City Albany

StateNY

Zip Code12208

Duties Description The Office of Mental Health (OMH) is recruiting to a Business Systems Analyst 2 position in the Division of Medical Informatics (DMI). The Business Systems Analyst 2 (BSA 2) will lead, manage and coordinate OMH activities to support, maintain, and enhance OMH clinical and business systems, and participate in the development of new information technology applications. This position is essential to our core mission and health and safety as we develop and maintain key health information systems in collaboration with both OMH business owners and OITS staff. The incumbent will be instrumental in creating business requirements documentation, end-user solutions, quality assurance testing, and delivery of on-site and remote user training for OMH’s current and future clinical and business systems. The BSA 2 will serve as a “bridger” between the business owners and OITS to translate and advocate for OMH’s user requirements and to ensure that system specifications and functions can be understood and implemented.

Specific duties include, but are not limited to the following:

• Provide ongoing support to business owners and stakeholders to ensure OMH is able to develop and execute the goals, priorities, and strategic plans for OMH clinical and business systems.
• Participate in project team meetings with business owners, clinical leads, and users to discuss their specific business needs and requirements.
• Develop, monitor, and review current OMH business processes through end user interaction.
• Research and document the current or “as-is” state of the business process or function.
• Work with business owners and users to elicit and document business process workflows.
• Develop portions of the desired future or “to-be” state of those processes or functions.
• Develop use case diagrams to translate business requirements into functional workflows.
• Translate user requirements into specifications that can be understood and implemented.
• Develop and conduct test scenarios and test scripts that can be applied to system developments and modifications.
• Analyze potential user impact based upon business process changes and/or design modifications to systems.
• Provide end user support and training for clinical and business systems
• Participate in the formal Change Management processes according to OMH policies and best practices.
• Develop risk assessment and mitigation plans to resolve weaknesses in the OMH clinical and business systems.
• Communicate and coordinate with Information Technology staff regarding system design, development and implementation of OMH clinical and business systems.
• Supervise a team of Business Systems Analyst 1s

Minimum Qualifications Non-Competitve HELPS Appointment:
Candidates must have seven years of business analysis experience including:

Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or;
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle;
Validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or
Verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree in may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Transfer:
Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

Name Aurora Korotchen

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #202897 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.