NY HELPNo

AgencyState Comptroller, Office of the

TitleManager Information Technology Services 1, ( SG-27) Item# 00603

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Duties Description This position resides on the Enterprise Service Delivery Team in the Bureau of Security & Workstation Delivery within the Chief Information Office.
• Leads Workstation Support and Management teams, ensuring service excellence and effective endpoint management.
• Aligns goals with CIO strategy, oversees projects, policies, and controls.
• Manages staffing, budgets, contracts, and risk.
• Promotes collaboration, communication, and continuous improvement while maintaining confidentiality and responsiveness across stakeholders.

Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6 of the Civil Service Law.


Transfer Options:
For 52.6 transfer to a(n) Manager of Information Technology Services 1 (SG-27), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-25 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Additional Comments Preferred Qualifications/Knowledge, skills, and abilities:

• Demonstrated experience in leading small teams (up to 49 staff) (More than 2 years to 5 years).
• Demonstrated experience in Technical Writing (More than 2 years to 5 years) including, but not limited to:
• Evaluation of written materials and specifications.
• Evaluation of proposals and statements of work.
• Standards and procedures, Service Level Agreements (SLAs), User Guides
• Demonstrated experience in Project Management (1 years to 2 years) including, but not limited to:
• Project Scheduling: Create and manage project schedule.
• Project Time Management: Define activities, sequence activities, estimate task resources, duration, and develop project schedule.
• Procurement Management: Managing contracts, procurements and vendors, including development of IFB and RFP and evaluation of proposals.
• Demonstrated experience in designing, developing, and implementing IT solutions.
• Demonstrated experience with exceptional customer service with an analytical and problem-solving mindset.
• Demonstrated experience with recruitment and procurement activities.
• Demonstrated experience proactively addressing personnel issues and/or disciplinary actions.
• Demonstrated experience in emotional intelligence.
• Demonstrated experience in both written and verbal communication of information to stakeholders at all levels of the organization.
• Demonstrated organizational management skills performed in a team-oriented workplace.
• Outstanding interpersonal relationship building, employee coaching, and development skills.

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name Jane Rost

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:

https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=5C

Reference Item #00603-JER on your cover letter for proper routing.

Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.
If you have questions about this vacancy, please contact this Division representative:
Division Contact: Lisamarie Hitchcock
Email Address: CIO_HR@osc.ny.gov