NY HELPNo

AgencyParks, Recreation & Historic Preservation, Office of

TitleBusiness Systems Analyst 4 - Alexandria Bay

Occupational CategoryAdministrative or General Management

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Jefferson

Street Address Keewaydin State Park

45165 NYS Route 12

City Alexandria Bay

StateNY

Zip Code13607

Duties Description The duties of this position within the Business Innovation Bureau will include but are not limited to the following:

• Independently lead and coordinate organizational and high-complexity business analysis activities.
• Conduct interviews, workshops and surveys to gather business requirements from stakeholders. Requirements will be gathered in accordance with established NYS and OPRHP specifications and standards.
• Ensures team properly documents and validates requirements so they align with organizational strategic goals and objectives.
• Ensure team properly gathers requirements and data analysis is accurate and reliable.
• Lead and provide high level leadership to Project Team(s) to ensure all analysis activities are properly estimated, within scope, and included in the project schedule.
• Analyze business processes and data to identify trends, patterns and insights to improve operational efficiency or customer service outcomes for high leverage projects or organizational strategic objectives.
• Identify, document and map out business processes, workflow and OPRHP operations in accordance with NYS and OPRHP PMO specifications and standards.
• Validate that solutions meet business requirements by developing, maintaining and executing test plans and cases.
• Coordinate quality assurance (QA) testing and testing efforts including documenting and reporting user feedback and noted defects.
• Conduct user acceptance testing (UAT) and gather feedback for improvements.
• Maintain comprehensive documentation of business requirements, processes and solutions.
• Prepare reports and presentations to communicate analysis results and recommendations.
• Develop training and user support materials for projects.
• Evaluate existing business processes on the macro and micro level and recommend improvements for efficiency and effectiveness.
• Lead teams that develop process maps and workflows to illustrate current and future states to move the organization forward with operational, financial, functional and customer service goals.
• Collaborate with stakeholders and SMEs to design and implement solutions that meet business needs and organizational strategic objectives.
• Create functional specifications and use cases to guide solutioning efforts.
• Maintain regular communication with stakeholders providing updates on findings, recommendations and project updates. Communication is clear, concise and consistent with all stakeholders.
• Act as a liaison between business units and technical teams to ensure clear understanding and alignment.
• Translate technical complexities to project stakeholders, ensuring thorough understanding of design decisions.
• Provide training and professional development opportunities to help team members grow and improve their skills.
• Hold regular check-in meetings with subordinate staff to assess performance, give feedback, and listen to their needs to determine how to provide appropriate level support.
• Ensure tasks of subordinate staff are completed to satisfactory expectation of the business unit, the organization and to establish standards and practice.
• Proactively address problems and remove barriers to ensure tasks are completed on-time and on budget.

Minimum Qualifications If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

52.6 Transfer Qualifications:

At least one year of permanent or contingent-permanent qualifying service as a Grade 25/M-1 or higher. The service must be in a title that Civil Service has deemed transfer eligible to the position.

Note: The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Additional Comments Operational Needs:

• Must possess and maintain a valid driver’s license that allows the candidate to legally operate a motor vehicle in New York State as a term and condition of employment.

Benefits:

The NYS Office of Parks, Recreation & Historic Preservation offers a generous benefits package that includes but is not limited to:

Paid Time Off:

• PEF: 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.
• PEF: Three (3) days of professional leave annually to participate in professional development.

Health Care Benefits:

• Eligible employees and dependents can pick from a variety of affordable health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits:

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Paid Parental / Family Leave

To learn more about our benefits, visit: https://parks.ny.gov/employment/benefits.aspx.

Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

This position may require a background check and/or medical exam prior to appointment.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Some positions may require additional credentials or a background check to verify your identity.

Name Carina Alfeo

Telephone

Fax

Email Address employment@parks.ny.gov

Address

Street NYS Office of Parks, Recreation and Historic Preservation

625 Broadway

City Albany

State NY

Zip Code 12238

Notes on ApplyingAll candidates must submit a written resume which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by September 15, 2025 and submitted via email to employment@parks.ny.gov. You must include “Vacancy ID 196635 – Business Systems Analyst 4 – Thousand Islands” in the subject line of your email. Failure to do so may result in not being considered for the position.

It is the responsibility of each applicant to accurately describe their experience and demonstrate that they meet the minimum qualifications.

Candidates from diverse backgrounds are encouraged to apply. The NYS Office of Parks, Recreation and Historic Preservation is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.