Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $53413 to $65061 Annually
Duties Description The Program Aide will support the Assistant Commissioner of the Division of Statewide Services and collaborate with other administrative support staff to support the nine bureaus and staff within the division. The Division of Statewide Services has several bureaus: Research and Data Analytics, Clinical Project Management, Technical Support, Statewide Clinical Programs, Nursing and Health Services, Behavioral Services, Intensive Treatment Services, Assessment Oversight and Coordination and Service Allocation, Research and Review which are critical to meeting OPWDD's core mission by providing guidance, policy and services to the vast provider network. The bureau work is delegated to two separate subdivisions; Policy and Clinical Supports and Operational Oversight and Review. The division is charged with ensuring a safe environment through the provision of both direct services and guidance on clinical care in the form of technical support and policy development. Statewide Services focuses on supporting state and voluntary provider agencies, and through collaborative work and shared priorities ensures equitable access to quality service provision that is responsive to the needs of individuals with I/DD. The Division work is part of the support for the OPWDD's strategic plan and core mission.
In support of the Division of Statewide Services' subdivision and bureaus within, the Program Aide will provide a wide range of essential administrative duties and services and interact with OPWDD leadership, management, outside agencies, families, and other stakeholders.
The Program Aide will provide essential administrative, clerical and secretarial support to the Assistant Commissioner for the Division of Statewide Services, the Director of Policy and Clinical Supports and Director of Operational Oversight and Review as well as and other staff.
Duties include but are not limited to the following:
• Provide administrative support to the Assistant Deputy Commissioner and other department heads within the division.
• Complete clerical tasks for eligibility leaders and Committees.
• Perform general administrative functions (answering phones, filing, correspondence, maintain calendars, order supplies).
• Coordinate information flow by acting as liaison among executives, field staff, and other Central Office Division representatives.
• Establish/enhance office procedures; maintain efficient workflow; track and coordinate tasks.
• Design filing systems to manage paper and electronic documentation and correspondences.
• Utilize information technology applications such as email, databases, spreadsheets, and word processing.
• Create, maintain, and enter information into spreadsheets and databases.
• Maintain scheduling and event calendars for supervisors; schedule meetings via WebEx and Teams programs.
• Make travel arrangements for supervisors; create and/or submit travel expense reports via SFS.
• Complete forms in accordance with agency procedures assure divisional electronic organization or forms and resources .
• Operate office equipment such as printers, scanners, and copiers; arrange for repairs and supplies when needed.
• Make copies of various documents, file and/or distribute as appropriate.
• Compose, type, and distribute meeting notes, correspondence, and reports.
• Review work and documents for spelling and grammar for finalization.
• Support the development of office procedures, recommend revisions as needed and assure understanding and guide compliance.
• Greet visitors or callers and handle their inquiries; or direct calls/inquiries to the appropriate persons.
• Assist in hiring of new staff and complete onboarding and off boarding for staff to assure.
• Perform other duties as assigned.
Minimum Qualifications Candidate must be reachable on the current Civil Service list for Program Aide.
OR
Open Competitive:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
TRANSFER QUALIFICATIONS:
Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.
Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.
• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.
• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Some positions may require additional credentials or a background check to verify your identity.