Review Vacancy
TitleOffice Assistant 2 (Calculations)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $42641 Annually
Duties Description Reporting to the Manager of Patient Financial Service, the Office Assistant 2 (Calculations) will be responsible for providing outstanding customer service, compliance with all applicable policies/procedures/regulations, and performing related patient accounts and front-end billing procedures in an accurate and timely manner.
Duties include but not limited to:
Complete patient check-in and checkout process
Verify and update patient insurance/demographic information and scanning of insurance cards
Obtain referral and scan to patient’s chart
Obtain authorizations, as needed
Obtain and post time of service payment and issue receipt for payment made
Issue MetroCards to patients eligible for reimbursement, as requested
Ensure that all payments received (checks, cash, and credit card) balance with the daily transaction sheet and receipts daily
Respond to telephone and email inquiries in a timely fashion and contact patients for follow-up on their accounts
Set up and review payment arrangements and/or budget plan with patients
Review and code the patient list in a timely fashion
Reconcile unapplied credits
Ensure that the MetroCard log is reconciled daily
Ensure there is adequate change on the floor upon the start of the shift
Data entry of charges in a timely and accurate manner
Review and work the task worklog in a consistent and timely manner
Minimum Qualifications Non-competitive (NY HELPS):
One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations
OR
Competitive (NON-NY HELPS):
Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title. Reassignment Requirement: You must hold the same title at SUNY Optometry. Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).
Some positions may require additional credentials or a background check to verify your identity.