Position Information

NY HELPYes

AgencyMental Health, Office of

TitleInformation Technology Specialist 3 (Programming); Central Office

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of Mental Health, Capital District Psychiatric Center

75 New Scotland Road

City Albany

StateNY

Zip Code12208

Job Specifics

Duties Description The Information Technology Specialist 3 (Programming) will perform activities including, but not limited to, technical activities related to writing instructions (code), applications program development, program and system testing, and business/systems analysis and design and development of database systems for agency specific applications. The position is expected to provide application support for OMH business units and clinical programs, supporting the Electronic Health Records (EHR) initiative.

Specific duties include, but are not limited to, the following:

• Plans and conducts applications programming design, coding, testing, and debugging activities.

• Expert level knowledge of Python, JavaScript, or object-oriented programming.
o Knowledge parsing XML and/or JSON is a plus.

• Working knowledge of SQL and relational database design, as well as experience with manipulating and importing data from flat files.

• Collaborate with stakeholders to collect and analyze system requirements specific to Cerner solutions.

• Create and maintain design specifications and documentation for Cerner modules and functionalities.

• Configure Cerner applications according to design specifications, ensuring alignment with clinical workflows and business needs.

• Develop expertise in and serve as an SME for Cerner Command Language.

• Develop and execute test plans, including unit, integration, and user acceptance testing (UAT) to validate configurations.

• Assist in developing training materials and conduct training sessions for end-users on Cerner functionalities.

• Support change management initiatives by helping stakeholders understand adjustments in workflows and processes.

• Analyze and troubleshoot issues during the design and implementation phases, ensuring timely resolution to minimize disruptions.

• Collaborate with data migration teams to ensure accurate mapping and integration of data into the Cerner system.

• Ensure that all configurations meet regulatory and compliance standards, including HIPAA and other healthcare regulations.

• Work with technical teams to develop interfaces and reports as required for Cerner modules.

• Gather and document feedback from end-users to drive continuous improvement in system design and functionality.

• Assist project managers in tracking progress, updating project plans, and reporting on

• Knowledge of Powershell and/or shell scripts such as bash.

• Maintains and analyzes systems performance after implementation by testing and documenting system changes resulting from operation errors or system failures, changes in legislation, user requirements, or changes in the IT environment.

• Participates in meetings and works with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and assists in recommending appropriate system platforms for meeting program requirements.

• Will assist with various design activities such as creating program specifications, workflow diagrams or structured charts, and logical data models.

• Will participate in the testing phase of application development by assisting in the development of test plans, test conditions, validation testing, and performing quality assurance and user acceptance tests of programs and systems.

• Design, support and troubleshoot low-code applications utilizing Microsoft Power Automate, SharePoint and Teams for OMH business units and facility clinical staff.

• Maintains thorough understanding of the environment to ensure adherence to standards and utilizes accepted practices for enterprise design.

• Reviews current and proposed architectures to meet acceptable enterprise system practices.

• Makes recommendations for infrastructure improvements and deploys and maintains systems in accordance with established guidelines.

• Identify, analyze, and resolve issues for existing systems resulting from errors detected during, testing, implementation and/or daily use.

• Create software training, reference guides, FAQs and procedure manuals for end users.

• Demonstrate strong, professional, respectful communication skills, both verbally and in writing.

• Demonstrate an interest in developing a deep understanding of OMH enterprise software and systems to develop a technical expertise that will help facilitate excellent end-user support.

• Maintain a collaborative environment that fosters and supports creative solutions and continuous improvement.

• Maintain a working environment that is committed to attracting, developing, and retaining a competent and highly motivated workforce.

• Must be able to work in a fast-paced environment where technical issues must be quickly resolved and communicated to end users.

Minimum Qualifications Non-Competitive:
A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science with at least 9 semester credit hours in programming languages and two years of experience in computer programming; or a bachelor's or higher level degree in any field and three years of experience in computer programming; or an associate degree with 15 semester credit hours in programming languages and four years of experience in computer programming.

Transfer:
Candidates must have one year of permanent status as an Information Technology Specialist 3 (Programming), and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Ciara Palmo

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #202800 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.