Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleOffice Services Manager - 9675

Occupational CategoryAdministrative or General Management

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 5 PM

To 8 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

Location

County New York

Street Address Moving to 1 NY Plaza

City NYC

StateNY

Zip Code10004

Job Specifics

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of the Information Technology Specialist 4, SG-25, the incumbent will assist in overseeing the daily operations of the ITS multi-use office space located at One NY Plaza, New York, NY. The incumbent will act in the capacity of “assistant office manager” to ensure the smooth operation of the workspace and those employees working within.
The office space will provide an in-office working location with potential for 300+ ITS employees, their guests and vendors, assigned to or visiting the New York City/metro location, and for those employees assigned to the Security Operations Command Center.
Duties include, but are not limited to:
• Assist as liaison between ITS Administration, OGS, the building superintendent, contractors and vendors to ensure smooth operation of all facilities-related needs. This includes the maintenance of a comfortable office environment (i.e., proper air temperature, functioning of restrooms, lighting, etc.).
• Act as liaison with building maintenance staff to ensure that building functions and repairs are timely, and safety issues are rectified in a timely manner.
• Act in coordination with Desktop/Workplace Services to ensure that on-site employees have adequate resources to perform their duties (i.e., a PC/laptop/tablet, and telephone access, etc.).
• Assist with space management within the office, making sure that each on-site employee has a designated workstation.
• Manage moves of all staff, supplies and equipment for ITS (office spacing).
• Coordinate the delivery, installation, and movement of office furniture, files, and other workstation equipment.
• Work with employees to receive visitors such as off-site employees, vendors, etc.
• Oversee internal, interagency, and external mail functions, facilitating the shipment and receipt of mail and packages.
• Manage the purchase of goods and services and maintain office supplies for use by employees.
• Coordinate the set-up of the camera/monitors/equipment when a digital conference is held.
• Clarify and interpret policies and procedures and assure policies and procedures are available for and sent to affected staff/individuals.
• Administer communications by preparing and keeping track of correspondence and answering questions from staff.
• Assist with the management of ITS building safety.
• Other job duties, as assigned.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as Office Services Manager, SG23, OR in a position at the SG21 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.