Position Information

NY HELPYes

AgencyHealth, Department of

TitleHealth Care Surveyor 3 (Nursing) (NY HELPS) - 82667

Occupational CategoryHealth Care, Human/Social Services

Salary Grade22

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $113178 to $124230 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Center for Residential Surveillance, Division of Residential Support, Centralized Complaint Intake Program Complaint Resolution Unit

875 Central Avenue

City Albany

StateNY

Zip Code12206

Job Specifics

Duties Description The position supervises a team of skilled staff assigned to the Center for Residential Surveillance, Division of Residential Support, Centralized Complaint Intake Program (CCIP). Duties include assisting in the development, implementation and evaluation of policies and procedures; conducting quality assurance reviews to ensure proper compliance with applicable policies, procedures and other guidance; supervision of staff including time card review/approval, time off requests, performance planning and evaluation; receipt of Long Term Care complaints and facility reported incidents via telephone, fax, email or written correspondence; appropriately screening complaints to determine authority having jurisdiction; and ensuring proper follow-up; processing and/or investigating offsite investigations for nursing home complaints and discharge appeals. Additionally, this position will assist with conducting quality assurance reviews of onsite investigations; participate in a multi-disciplinary health and safety team to review matters of facility compliance and evaluate surveyor conduct and findings; prepare reports and recommendations, provide education and training, and communicate findings with complainants. As the HCS3, the candidate will also be responsible for preparing responsive material for assigned Freedom of Information Law (FOIL) requests and other correspondence.

Minimum Qualifications NY HELPS:
Possession of a license and current registration as a registered professional nurse in New York State; and three years of post-licensure, specialized professional administrative or professional clinical experience.

a bachelor’s degree in nursing can substitute for one year of post-licensure clinical nursing experience; and a master’s degree in nursing can substitute for two years of post-licensure clinical nursing experience.

Preferred Qualifications: Ability to evaluate records against applicable laws and regulations and ability to gather data as needed for reports and recommendations. Excellent organizational skills and practices, interpersonal, oral and written communication skills, and ability to prioritize multiple assignments. Ability to interpret regulations and policies and produce quality guidance documents for all audiences. Preferred qualifications also include familiarity and knowledge of nursing home, adult care facility and/or home care regulations, excellent telephone and written communication skills. Two (2) years of experience performing utilization review, medical review, surveillance or monitoring activities at the facility level. Three (3) years of clinical experience in a medical facility, preferably in long-term care. Federal Surveyor Minimum Qualifications Test certification.

Additional Comments The incumbent must pass the Surveyor Minimum Qualifications Certification Test (SMQT) within 1 year of appointment. Work Hours will be discussed at the time of hire.

Non-competitive appointment via the HELP program. Posted salary range includes the statutory hiring rate at step 4 and job rate for PS&T Grade 22 ($93,178 to $104,230), plus an additional geographic pay differential of $20,000.

This position is part of the NYS HELPS program. No examination is required.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Group

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Room 2217, Corning Tower, ESP

City Albany

State NY

Zip Code 12237

 

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference SM/HCS3/82667 included in the subject line or by mail to Human Resources Management Group, SM/HCS3/82667, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.