Position Information

NY HELPNo

AgencyAssembly Majority, NYS

TitleCommunity and Constituent Advocate

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitNone listed

Salary RangeFrom $55000 to $65000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 35

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address District Office

City Bronx

StateNY

Zip Code10463

Job Specifics

Duties Description The position entails helping constituents address community concerns, such as quality of life issues that require working with city and state agencies to find solutions. Will assist constituents with the enrollment and renewal process of benefits programs offered through the NYC Human Resources Administration and other City or non-profit programs. Will possess knowledge of housing regulation, specifically knowledge of NYS HCR (DHCR) regulation (rent stabilization). Will have experience in providing assistance related to lease renewals, income affidavits, apartment repairs, tax abatement programs and other housing related matters. Will possess some knowledge of co-op/condo management and private homes related to homeowner tax abatement's and other available programs.
Responsibilities
• Assist constituents by telephone, email, and in person
• Correspond with State and City Intergovernmental Offices
• Assist with the management of incoming emails
• Maintain and monitor constituent tracker
• Maintain a contact list of intergovernmental affairs and other community service based organizations
• Work on projects related to Member town halls and sponsored events
• Attend and represent the Assembly member at public meetings

Minimum Qualifications Qualifications
• Bachelor’s and/or Master’s degree(s)
• Experience in providing constituent services
• Knowledge of NYC housing both private residential properties and government regulated housing programs and entities, including knowledge of housing regulation, filings, tenant rights, housing court proceedings
• Knowledge of benefit programs such as SCRIE/DRIE, SNAP, Medicaid, medical insurance, HEAP, FHEPS, and Section 8.
• Computer literacy, including expertise with Microsoft Office and Google Docs
• Ties to the Bronx preferred
• Fluency in Spanish is a plus

Additional Comments • Please include your home address, email, and telephone number on your resume

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Holly Brantley

Telephone

Fax

Email Address resumerecruit@nyassembly.gov

Address

Street 104 Concourse Level

Empire State Plaza

City Albany, ny

State NY

Zip Code 12248