Position Information

NY HELPNo

AgencyTeachers' Retirement System

TitleSection Manager - Workflow and Point Solutions

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $127734 to $143765 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Unclassified Service

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 10 Corporate Woods Drive

City Albany

StateNY

Zip Code12211

Job Specifics

Duties Description The duties of the Section Manager - Workflow & Point Solutions include, but are not limited to, the following:

Oversee the section's staff by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees
Ensure resources are managed effectively to fulfill business demands based on prioritization and organizational scheduling and roadmap planning
Maintain a quality workforce by overseeing and participating in the recruitment, selection, orientation and training of staff, as well as identifying and developing personal growth opportunities for staff
Safeguard the organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing business solutions within our business application portfolio. This includes collaborating closely with other IT units to ensure collective coordination for the success of tasks/ projects.
Partner directly with business stakeholders to understand business needs, goals and priorities
Oversee quality assurance of applications to ensure accuracy, integrity and efficiency
Recommend information technology strategies within our business application portfolio by evaluating and anticipating requirements and identifying solutions. This will include close collaboration with other IT departments.
Accomplish financial objectives of the department by forecasting requirements and providing budgetary information as required for our business application portfolio
Maintain quality customer service by establishing and enforcing organizational standards and reaching out to customers to understand their needs and to communicate IT issues
Work closely with the Manager of our Applications Architecture and Process Management section to ensure our solutions align with our application standards for design, reliability, security, and are aligned with our business objectives

Minimum Qualifications Minimum Qualifications

A bachelor’s degree in computer science, data science, mathematics or a related field, and three (3) years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; OR
An associate degree in computer science, data science, mathematics, or a closely related field, and four (4) years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; OR
Five (5) years of experience at the supervisory level in Information Technology including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization.
Preferred Qualifications

The ideal candidate will have experience leading the following:

Developing within or proficient knowledge of market leader platforms and development tech stacks
Proficiency in facilitating meetings to elicit requirements from stakeholders
Leading a project team consisting of staff from multiple departments, coordinating their efforts and communicating progress to stakeholders and management
Communicating IT operational activities and issues to various groups of stakeholders, as well as management and executive staff
Overseeing subordinate staff by communicating job expectations, planning, monitoring and appraising job results; coaching, counseling and disciplining employees; and initiating, coordinating and enforcing policies and procedures
Managing and participating in the recruitment, selection, orientation and training of staff, identifying and developing personal growth opportunities for staff, and maintaining a safe and secure work environment for staff
Additionally, the ideal candidate will also demonstrate the following competencies:

Commitment to providing exceptional customer service
Advanced leadership, communication, and interpersonal skills
Excellent and advanced organizational and analytical skills with a strong ability to solve problems
Proficient in the use of Microsoft Office products which includes Excel, PowerPoint, Outlook, Visio, and Word

Additional Comments Apply by: All applications must be submitted by 5:00 pm on Sunday, July 20, 2025. Applications received after 5:00 pm will not be considered. In order to be considered for a position at NYSTRS, you must apply through our applicant portal. You can find the link to our open positions here: https://www.nystrs.org/careers/job-opportunities/

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Aleks Szumilo

Telephone

Fax

Email Address recruitment@nystrs.org

Address

Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211

 

Notes on ApplyingApply by: All applications must be submitted by 5:00 pm on Sunday, July 20, 2025. Applications received after 5:00 pm will not be considered. In order to be considered for a position at NYSTRS, you must apply through our applicant portal. You can find the link to our open positions here: https://www.nystrs.org/careers/job-opportunities/