Position Information

NY HELPNo

AgencyFinancial Services, Department of

TitleAdministrative Assistant 2, SG-15

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade15

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $58066 to $72519 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County New York

Street Address One State Street

City New York City

StateNY

Zip Code10004

Job Specifics

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of an Administrative Assistant 2 in Mortgage Banking. Duties include, but are not limited to, the following:

• Drafts correspondence for the Deputy Superintendent, in response to general notifications received from regulated entities and state regulatory agencies relating to out-of-state enforcement actions, requests for clarification on licensing requirements, statistical information or mortgage guides, and superintendent communications and legislative responses;
• Maintains the Deputy Superintendent’s calendar and schedules meetings with individuals external to the agency. Also, schedules internal meetings with executive staff of the agency, business unit staff meetings and coordinate use of business unit conference rooms;
• Reviews incoming correspondence requesting legal interpretation and prepares inter-office memorandums for submission to legal for official staff interpretation;
• Processes automated requests for legal opinions through the Counsel Assignment Tracking System database by facilitating the upload of memorandum and associated attachments to the system;
• Manages the routing and tracking of outgoing inter-office mail and round robins by maintaining an electronic log of all outgoing inter-office mail, round robins, reconciling the log monthly against legal and executive round robin logs and reporting outstanding items to business unit managers and supervisors;
• Facilitates the management and coordination of daily incoming correspondence and application related documents from internal and external sources, including logging and recording information relating to correspondence and applications into Mortgage Banking’s Access-based Mail-Log Database;
• Facilitates the distribution of incoming mail to appropriate staff personnel;
• Screens and directs incoming telephone calls for Deputy and Assistant Deputy Superintendents. Responds to incoming inquiries from licensees, registrants and applicants by providing information to specific web-based instructions and guidelines published by the Department or redirecting such calls to properly designated individuals within Mortgage Banking or elsewhere in the Department, if applicable;
• Processes required Project Sunlight reports and maintains documentation demonstrating compliance with reporting requirements;
• Manages and implements centralized filing process for the Deputy Superintendent and business unit supervisors to facilitate orderly retrieval of critical business documents and assists in requesting information from archive;
• Provides responses to incoming inquiries from Mortgage Loan Originators (MLO) applicants and other individuals seeking MLO licensing information including but not limited to continuing education, pre-licensing education, criminal background check, fees, surety bond requirements and application status; and
• Prepares monthly Excel based Tracking Report and Microsoft Outlook Calendar Schedule detailing outstanding Internal Control, Compliance or Training Projects business unit is responsible for completing within the next sixty (60) days.

Minimum Qualifications Appointment method:

List Appointment: Candidates must be reachable on the Civil Service eligible list for 31-053020.

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.

Please note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $58,066 - $72,519

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status: Permanent

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Jonelle Bayer

Telephone

Fax (518) 402-5071

Email Address Jonelle.Bayer@dfs.ny.gov

Address

Street One Commerce Plaza

Suite 301

City Albany

State NY

Zip Code 12257

 

Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than May 6, 2025 to the email address listed below. Please include the Box # (Box AA2-02753) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.

Jonelle Bayer
Box (AA2-02753)
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: Jonelle.Bayer@dfs.ny.gov
Fax: (518) 402-5071
All candidates that apply may not be scheduled for an interview.


Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.