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Review Vacancy

Date Posted 12/01/17

Applications Due12/15/17

Vacancy ID45810

AgencyHealth, Department of

TitleMedicaid Eligibility Examiner 3

Occupational CategoryHealth Care, Human/Social Services

Salary Grade17

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $52518 to $66855 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address Office of Health Insurance Programs, Division of Eligibility and Marketplace Integration - Bureau of Quality Assurance Change Control

295 Main Street Suite 814

City Buffalo


Zip Code14203

Minimum Qualifications Five (5) years of professional experience [one (1) year of which must have included supervision of staff] performing one or more of the following six activities*, in a program that: reimburses for health care services; works with social service program areas; determines eligibility for a consumer assisted program; provides health care services; provides health care regulatory oversight; or performs quality assurance and interpretation/application of standards of health care.
1. Determining eligibility for a health care program or consumer assisted program in which financial eligibility criteria must be met;
2. Performing utilization review, including pre-payment or post-payment review of requested health care services, prior approval or authorization activities, adjudication or pricing of claims for payment; or analysis of patterns of health care;
3. Developing mechanisms for the reimbursement and financing of health care services, including rate-setting or approval, capitation reimbursement methodologies, fee schedule development, coding constructs for medical goods and services, or application/processing or reimbursement methodologies;
4. Administering or supervising day-to-day program operations with ongoing responsibility for budgeting, staffing, planning or ensuring compliance with laws, rules, regulations, and policies;
5. Inspecting, assessing, or monitoring health care programs or facilities for certification, licensure or adherence to laws, rules, regulations, and policies; and
6. Planning, designing, developing, researching, or evaluating proposals to establish or refine programs, with ongoing responsibility for interpreting legislation or regulations, defining/describing target populations and local demographics, grant/proposal writing, or developing, reviewing, and evaluating contracts.
NOTE: College study may be substituted for up to two (2) years of the required general experience, at the rate of 30 semester credit hours equaling one (1) year of the required experience. The remaining three (3) years of experience must have included one (1) year of supervision of staff.

Preferred Qualifications:
Knowledge of the eligibility requirements for New York’s public health insurance programs; strong written and verbal communication, interpersonal and organizational skills; experience prioritizing work activities and goals; ability to research and analyze information; ability to function independently and as part of a team; and the ability to work well under pressure and meet deadlines.

Duties Description Staff in this position are expected to assist with call center referrals/complaints processing and to conduct an assigned number of Quality Assurance reviews each month, typically in more than one QA area (telephone support, paper applications, document processing, web chat). This position will attend internal and external QA meetings and may participate in some or all of the following activities: live monitoring of contractor telephone representatives, preparing QA reports, reviewing meeting minutes or other written material, maintaining spreadsheets and logs of QA procedures, work instructions, concerns, errors, etc. Staff may also assist with monitoring contractor training sessions, and are also charged with supervision of a number of G-14 Medicaid Eligibility Examiners who in turn have responsibility for multiple G-9 Medicaid Eligibility Examiners.

Additional Comments Provisional pending exam, Full-time.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group - SP/MEE3/79349

Telephone (518) 486-1812

Fax (518) 473-3395

Email Address


Street Room 2217 Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on ApplyingSubmit resume, preferably in PDF format, to Human Resources Management Group, SP/MEE3/79349, Room 2217, Corning Tower Building, Empire State Plaza, Albany, New York 12237- 0012, or by fax to (518) 473-3395, or by email to with Reference Code SP/MEE3/79349 included in the subject line. *Failure to include the required information in the subject line of your email or fax may result in your resume not being considered for this position. Resumes accepted until December 15, 2017.

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