NY HELPNo

AgencyCorrections and Community Supervision, Department of

TitleSupport Services Assistant

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade05

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $34312 to $42565 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address NYS Department of Corrections and Community Supervision - Office of Victim Assistance

1220 Washington Ave, Building 4

City Albany

StateNY

Zip Code12226

Duties Description Support Services Assistant positions are established as a reasonable accommodation to assist an individual State employee with disabilities in performing their duties. Duties and work schedule are tailored to meet the needs of the employee being assisted. The specific duties depend on the needs of the employee being assisted.
Duties of this position include, but are not limited to, the following:
• Reads written materials aloud or reads silently and then summarizes the contents. The nature of the written materials varies according to the work of the employee being assisted and may include technical or legal terminology and may be confidential;
• Types information from PDF files, emails, and other non-accessible electronic formats into Word format so that the Braille reader can translate needed information.
• Assists in the preparation of written materials;
• Attends meetings, takes notes and secures printed materials on information that would be otherwise inaccessible for the employee being assisted;
• Receives and places phone calls;
• As needed, travels with the employee and assists in on-site work, including:
o Data entry into various computer programs;
o Filing including sorting, locating and returning files;
o Learning new computer systems as needed;
o Performing other routine clerical duties as assigned;
o Delivering files and worksheets as needed;
o Escorting the employee who needs assistance to meeting as needed.

Minimum Qualifications Minimum qualifications: a high school diploma or equivalent.
Preferred minimum qualifications: candidates must be able to read, write and communicate in English, and follow instructions.

Some positions may require additional credentials or a background check to verify your identity.

Name Melissa Celeone

Telephone

Fax

Email Address Melissa.Celeone@doccs.ny.gov

Address

Street NYS Department of Corrections and Community Supervision

1220 Washington Avenue, Building 4

City Albany

State NY

Zip Code 12226