Review Vacancy
TitleSenior Employment Security Clerk (Spanish Language) - Albany
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $36051 to $44311 Annually
Street Address Unemployment Insurance Division - L & D
W.A. Harriman Campus, State Office Building Campus Bldg. 12
Minimum Qualifications MINIMUM QUALIFICATIONS
Note: The purpose of this vacancy posting is to notify individuals about transfer opportunities. Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:
Conditions of Employment:
To be considered for appointment you will be required to pass a Civil Service language exam to demonstrate proficiency in speaking, writing, and reading Spanish at a level that will ensure your ability to perform the duties of the position.
Transfer Qualifications:
An employee with one-year of permanent competitive service in an appropriate title allocated to Grade 7 or higher may qualify for transfer pursuant to Section 70.1 of the Civil Service Law.
Note: A comprehensive list of titles approved for transfer to Senior Employment Security Clerk Spanish Language is available through GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/
Provisional Appointment Qualifications:
On or before the date of appointment you must have had one year of permanent competitive or 55b/55c non-competitive service in a clerical or keyboarding position allocated to Grade 5 or higher OR an Associate's Degree or 60 college semester credit hours and one year of full time work experience in customer service*
OR a high school diploma or GED and three years of full time work experience one year of which must be in customer service*.
*Customer service is defined as dealing with many different individuals on a continuous basis where verbal communication is the primary aspect for accomplishing the duties of the position. Qualifying experience includes call center agent, caseworker, customer service representative, sales representative providing information and service. Non-qualifying experience includes cashier, fast food worker, gas attendant or security guard.
Duties Description Standard Duties:
As a Senior Employment Security Clerk in the Unemployment Insurance Division, your duties would include any of the following: communication with employers and Department staff to resolve discrepancies and answer questions; entering, updating and retrieving information from systems; provide administrative office support, screen and refer telephone calls to appropriate staff, examine daily mail; be responsible for the preparation of a variety of documents, databases and correspondences using various Microsoft Office applications; and other clerical duties as needed. As a Senior Employment Security Clerk (SL) you would be expected to perform all of these duties in English and Spanish.
Additional Comments Accepting 55b/55c Candidates. Please provide a copy of your 55b/55c letter when applying.
Working hours to be discussed during interview.
Please provide resume and cover letter.
To be considered for appointment you will be required to pass a Civil Service language exam to demonstrate proficiency in speaking, writing, and reading Spanish at a level that will ensure your ability to perform the duties of the position.
Some positions may require additional credentials or a background check to verify your identity.
Fax E-Fax: 5184742871@fax.ny.gov
Email Address labor.sm.personnel.jva@labor.ny.gov
Address
Street New York State Department of Labor
Harriman State Campus, Building 12, Room 561
Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID #60170 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.