Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 03/15/18

Applications Due03/30/18

Vacancy ID49622

AgencyParks, Recreation & Historic Preservation, Office of

TitleTechnology Support and Training Specialist

Occupational CategoryI.T. Engineering, Sciences

Salary GradeHourly

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $16.94 to $16.94 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Labor Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County To Be Determined

Street Address See additional comments

City See additional comments

StateNY

Zip Code00000

Minimum Qualifications 3 years’ experience with direct user technology support, or
BS in related field (Computer Science) plus at least one year of experience in direct user technology support
MCSE certification preferred.
Extensive knowledge of Microsoft Office Suite applications
Excellent problem solving skills.
Extensive knowledge of system management tools.
Excellent written and verbal communications skills and the ability to work well with an established IT infrastructure are very important.
Ability to explain technical topics in plain language.
Excellent interpersonal skills; team-oriented.
Reliable and responsible; able to respond quickly to emergency support situations.

Duties Description NYS Office of Parks, Recreation and Historic Preservation has an immediate need for a Technology Support and Training Specialist to join our Innovation team. The candidate will help to directly support users in the field across our 215 Parks and historical sites with the technology they need to do their jobs. The candidate will also liaise between the NY State Office of Information Technology Services and NYS OPRHP, while collaborating with Innovation team on project design and implementation. Experience in the following is ideal:

Desired Technical Skills:

Windows expert (7/8/10)
Mobile Technology (smartphones, laptops, tablet/iPad, etc.)
Telephony (Desktop & Conference Room Analog, Digital, VoIP systems and solutions)
Messaging (Exchange/Outlook, Office365)
Collaboration Tools
Business Applications (MS Office)

Additional Comments This position will be located in either Harlem, NY or Albany, NY.

Some positions may require additional credentials or a background check to verify your identity.

Name Maja Gray

Telephone

Fax

Email Address Maja.Gray@parks.ny.gov

Address

Street Harlem State Office Building

163 W. 125th Street, 17th Floor

City New York

State NY

Zip Code 10027

 

Notes on ApplyingPlease submit your resume to Maja Gray by March 30, 2018.

Printable Version