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Review Vacancy

Date Posted 03/14/18

Applications Due03/29/18

Vacancy ID49569

AgencyEmpire State University

TitleOffice Assistant 2 Keyboarding

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $35344 to $43443 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Monroe

Street Address 680 Westfall Road

City Rochester

StateNY

Zip Code14620

Minimum Qualifications Applicants must have taken and passed a NYS Civil Service examination and be reachable off the Civil Service eligible list.

If you are eligible for reassignment, reinstatement or transfer, please indicate this in your cover letter. To be eligible for transfer via 70.1 of the Civil Service law, you must have one year of permanent competitive service in a title approved for transfer by Civil Service within two salary grades of the advertised position.

Candidates should be aware that a preferred list, transfer list, placement roster and/or reemployment roster of laid off State employees may be certified against this vacancy by the Department of Civil Service.

Duties Description SUNY Empire State College, Office of Enrollment Management, is currently seeking an Office Assistant 2 (Keyboarding) full-time position at our Rochester, New York location.

The Office Assistant 2 (Keyboarding) duties include the following:
•Assist the Outreach and Recruitment Professional in managing web-leads (sending emails, enter prospect information into the Customer Relationship Management system (CRM), calling prospects, and send follow-up information)
•Maintain integrity of CRM contact files with weekly clean-up for files
•Enter information session and recruitment event form data within 1 week of event (enter information about prospects attending in-person information sessions, follow-up with phone calls when necessary, emails to prospects, send follow-up information to prospects)
•Enter prospect data about attendance at information sessions and orientations
•Assist Outreach and Recruitment Professional with managing the stage based (prospect to applicant to enrollment) communications plan
•Answer basic questions from prospective students and refer highly technical questions to the recruitment specialist or other professional staff
•In the absence of the Outreach and Recruitment Specialist provides problem resolution in response to inquiries from prospective students
•Participate in CRM training
•Order and track recruitment supplies and assemble recruitment materials
•Assemble information packets for prospective students
•Provide substitute reception coverage as requested and perform support staff functions as appropriate for other coverage purposes as operating needs require

The incumbent will work closely with culturally diverse faculty, staff and students in a multicultural learning work environment.

Additional Comments SUNY Empire State College is an Equal Opportunity Employer.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT THE SAFETY AND SECURITY WEBSITE AT http://www.esc.edu/safety-security

Applications Due By: March 29th, 2018.

If you are interested in applying for this position, please submit the following documents, which are required for consideration, to the Office of Human Resources, 2 Union Ave, Saratoga Springs, NY, 12866:

Resume
Cover letter
Name and contact information of three references

Some positions may require additional credentials or a background check to verify your identity.

Name Brooke White

Telephone 518-587-2100

Fax 518-587-5448

Email Address brooke.white@esc.edu

Address

Street 2 Union Avenue

City Saratoga Springs

State NY

Zip Code 12866

 

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