Review Vacancy
AgencyEducation Department, State
TitleVisitor Services Assistant 1, Box OCE-1048, OCE-1057 (2 positions)
Occupational CategoryNo Preference
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $33478 to $41227 Annually
Appointment Type Contingent Permanent
Minimum Qualifications MINIMUM QUALIFICATIONS:
Non-Competitive Appointment: Candidates must have two years of experience* in the visitor/customer service environment in a cultural institution.
*Substitution: College study may be substituted for up to two years of the general experience on the basis of 30 semester credit hours being equal to one year.
PREFERRED QUALIFICATIONS: Special consideration will be given to candidates who possess early childhood and/or elementary school program experience OR two years of experience developing and/or implementing educationally-based programming in a cultural institution.
Duties Description The New York State Education Department’s Office of Cultural Education is seeking candidates for two Visitor Services Assistant 1 positions in the New York State Museum. The incumbents of these positions will perform various duties such as welcoming and educating visitors and groups and interpreting exhibits within the Museum. Duties of these positions will include, but are not limited to, the following:
• Staff and develop educational programs for the Museum’s Discovery Place and the Museum Club after-school program;
• Prepare and present interpretive talks, programs and activities for diverse audiences;
• Conduct tours of exhibits and facilitate upcoming events, programs and exhibitions;
• Assist in the evacuation of the Museum in case of emergency;
• Inform Museum Security/State Police of any threats to public safety/health and/or Museum property;
• Report any safety hazards in the Museum’s public spaces;
• Register and confirm all school and group visits;
• Greet and orient all groups to the Museum;
• Operate the Museum’s antique carousel and provide historical information about the carousel;
• Assist with professional development and training programs;
• Provide on-the-job training for new staff and volunteers;
• Represent audience needs and Visitor Services staff concerns on Museum-wide committees;
• Support the Administrator on Duty with the collection and documentation of donations on Saturdays and Sundays;
• Prepare and present informal and engaging learning opportunities within the galleries through the Museum’s Exploration Stations; and
• Support school-based educational programs through informal, gallery-based educational experiences.
Additional Comments CONDITIONS OF EMPLOYMENT: These positions will be contingent permanent, non-competitive appointments. Promotions and transfers may change appointees’ negotiating unit. Hours of these positions will be either 8:30AM - 4:30PM or 9:00AM - 5:00 PM, Wednesday-Sunday, including holidays, and occasional overtime. Verification of degree and/or transcripts will be required for all candidates at the time of interview, as applicable.
*Leads to a maximum salary of $41,227 based on annual performance advances.
APPLICATION: Qualified candidates should send a resume and letter of interest by January 31, 2018 to ocejobs@nysed.gov (E-mail submissions are preferred). You must include the Box numbers (OCE-1048, OCE-1057) in the subject line of your email and/or cover letter to ensure receipt of your application.
Some positions may require additional credentials or a background check to verify your identity.
Name Office of Human Resources Management
Email Address ocejobs@nysed.gov
Address
Street NYS Education Department
89 Washington Avenue, OHRM, Room 528 EB
Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by January 31, 2018 to ocejobs@nysed.gov (E-mail submissions are preferred). You must include the Box numbers (OCE-1048, OCE-1057) in the subject line of your email and/or cover letter to ensure receipt of your application.