Review Vacancy
TitleOffice Assistant 2 (keyboarding)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $35344 to $35344 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Must have passed the NYS Civil Service Exam
Duties Description *Perform keyboarding, duplicating, mail, supply, digital and manual filing, and other related tasks
*Produce and/or maintain a Standard Operating Procedures binder for assigned duties which can be employed by any member of the Student Personnel Services staff with a high degree of clarity and thoroughness
*Review individual work to ensure compliance with instructions, and submit not later than the assigned deadline
*Review and maintain the bulletin board, brochure stands, and information areas on a weekly basis for accuracy, neatness of appearance, and sufficient stock of informational materials
*Review the Student Services Synch Calendar for accuracy on a daily basis and add relevant items as they emerge for staff awareness
*Review incoming and outgoing materials for accuracy and sufficiency
*Ensure compliance with FERPA regulations and maintain privacy of student information at any point of student service
*Display patience and professionalism with customers of the Student Services Department, whether they are students, external customers, or fellow employees
*Provide prompt, professional and accurate information to telephonic inquiries
*Maintain a steady flow of services to customers awaiting assistance
*Provide effective and efficient customer service during our service hours
*Assist advisors as required as part of the Student Milestone management and reporting
*Assist in the management of reporting factors assigned to Student Services and which are associated with the EOC’s Continuous Improvement Plan
Additional Comments Position is at SUNY EOC located in Syracuse, New York.
Hours Monday - Thursday - 11:00 a.m. - 7:30 p.m. and Friday -
8:30 a.m. - 5:00 p.m.
Some positions may require additional credentials or a background check to verify your identity.